We're good but don't just take our word for it - Listen to what our customers have to say about us!
From Matthew at MCL Inflatables, April 2016
Thanks for all your help at the INPAS show.
We are delighted with the products that we had the quality is the best I've ever seen and the work thats gone into the bugs den is unbelievable. I have now made the decision that we will only be buying from yourself in the near future.
From Hillsong Paris, April 2016
We (Hillsong Kids France) contacted Airquee for a Castle of our KIDS Ministry, The Airquee Sales Team asked more details in order to make a proposal in line with our needs.
The sales team sent a proposal which was clear, all details was in (size, shipping and price). During the process we have been surprised above all by how the details of our needs was important to the Sales Team.
We approved the proposal and we started working with an amazing team, The production Team. I remember, we had a situation where we needed to change the design of Castle and the Team worked on it, as quick as possible in order to delivery the product on Time
We really appreciate how they understood our problem, and proposed a solution that would get the results Hillsong KIDS France wanted.
There is a lot of thing we can say such as;
• Collecting information
• Preparing and sending Proposal
• Details of progress (status)
• Developing design (Visual of castle to be approved)
• Quality control (with Certificate of the product)
• Shipping (delivering the product in Paris)
During the process; Airquee communication interventions at each step was so clear. And I recommend it to anyone who wants to purchase this product, both in product quality, and the service offered.
Airquee makes sure the customers are satisfied.We gladly will order this product again.
Mike & Dot on behalf of their local school.
"Airquee has helped us so much. Because you're such an incredible team who make an excellent product, we will certainly recommend your firm wherever we can and that's a promise! Could we please ask you to pass on our gratitude for all your company has done for us - and the friendliness shown to us - right from our first contact with Carole, and Kerry making us so welcome on our visit to Bristol.
We were really impressed by the quality of the product, plus your emails showed us exactly what we had ordered, through to delivery to school - all of you have been truly marvellous. Thank you so much - we really appreciate everything you have done. The children will love this and we can't wait to see it in use."
Centre Manager, council run leisure centre.
"Mid August, in the middle of our summer pool programme, we found ourselves with a damaged pool inflatable that was beyond economic repair. At very short notice, we contacted Kerry McIvor at Airquee Ltd, to see if there might be any possibility that she may be able to help us with a replacement. As time was of the essence, a range of options were discussed, a decision made and delivery received within 24hrs of the initial enquiry. The need for urgency was well understood - Airquee's customer service was excellent and ensured that there was no disruption to the existing planned programme. The Combat Run has re-invigorated customer interest in the Centre inflatable sessions, and brought a new product to our junior party range."
Centre Manager, council run leisure centre.
"Knaresborough swimming pool has been using Airquee for a number of years. They are professional at all times, and allow you to alter any inflatable to your own specifications without any hassle. Delivery is always on time, if the inflatable needs repairing you can call them on a weekend and the majority of the time it will be picked up on the Monday and returned on the Friday.
The quality of the inflatables are really good, and the inflatables have helped create additional revenue to the business and our parties."
"I have bought only once from Airquee so far, but have spoken to them numerous times. Now their pricing is more competitive they will be one of only a couple of suppliers I will use to buy castles and equipment from. After the very friendly, experienced and helpful staff welcomed us at their open day we knew we would be buying inflatables from them in the future – especially after seeing the quality of their products for myself. Throughout the enquiry, ordering, delivery, the service and response from Airquee is quick and they always give all the information you require.
The Disco Dome I bought seems very good quality, the design features and materials make it a very nice inflatable to work with. The inflatable we have is different and everyone comments how great it is - very popular for events and big parties."
Leisure Centre Swimming Manager.
"I would recommend Airquee, a company that has been providing Active Life with pool inflatables for more than a decade. The team are friendly, knowledgeable, and extremely helpful when making a call, no matter whether it appertains to sales, repairs or finance.
The integrity and quality of their products are first class. I would add on the odd occasion that I had a problem, it was dealt with in a quick and efficient manner, leaving my company (the end user) with very minimal inconvenience. Fun times and pool parties across the three centres certainly benefit from having these added attractions.
The motto, "if you can imagine it Airquee can make it" is very apt, proved by the 5 metre slide developed for Kingsmead. This has become one of our main attractions."
Leisure Centre Facility Manager.
"I first met with Kerry from Airquee through a contact from another of our Lifestyles Centre’s who had purchased a slide from Airquee. Kerry was very informative in her approach and took the time to assess our pool hall and recommend the products for best fit.
The whole ordering process was quick and easy and there was no pressure to buy particular products. I was kept informed throughout the whole process with updates on our product. It felt like a very personalised service. The products we purchased (15m Twin Track) arrived on time and with plenty of informative literature. Care instructions and recommendations were very helpful.
The response to the inflatable from our customers has been fantastic - has become an eagerly awaited session. We started our Pool inflatable parties in January 2014 and have had over 26 parties (2 each weekend) generating close to 3k in new income. We also use the inflatable during all half term school holidays for fun sessions which has increased our Future scheme attendees (8-16 year olds) by 37%. Because of the increase in fun sessions, retail sales for ancillary products are also up by 23%.
The inflatable has proved a huge asset to our centre and has led to other centres within our chain purchasing their own inflatables. I would highly recommend purchasing your next inflatable from Airquee to any other Leisure Centre managers and would like to thank Airquee for their initial and ongoing support. In the words of one of our young users, "can we just leave it out every day?""
Corporate Event Hirer.
"It’s now been a year since we started buying from Airquee, and I must say what great decision that was.
I was very appreciative that Airquee were happy to accommodate my request to come and roll up quite a few different types of units myself before buying. As a small business, buying right and getting value for money is vital. As you have discovered I am very particular and fussy, although I have staff to put the units out, I am a great believer in seeing things for myself. I was delighted to find that Airquee units are so much easier to roll, and as this year’s season has proved to me, the build quality is fantastic.
The units we have purchased have all been put through their paces by our customers and the weather this season, our assault course in particular has been absolutely battered by adult users at universities etc... As well as kids, it’s been a busy unit and it has stood up to the test, it is still like brand new.
Upon asking my guys for comments, after rolling up the first unit they used from Airquee, their response was “Get some more of this stuff”. This is exactly what we intend to do, be in touch soon!"
Bouncy Castle Hirers.
"I just wanted to thank the Airquee team for our new range of bouncy castles, we have been really impressed with our experiences at Airquee. It can be daunting for a hirer when you’re looking to buy from a new manufacturer, you really don’t know what to expect and can’t help but wonder in the back of your mind if you’re doing the right thing or if it will end as a decision you might come to regret! Well we really shouldn't have worried.
From the first point of contact the Airquee team have been exceptional. The ordering process was simple and stress free. The continued communication as our order progressed made us really feel like part of the process. Upon collection of our first unit we were immediately impressed with the quality of the print work on our castle and the weight - or rather lack of it - left us absolutely dumbfounded! We really didn’t think it was possible to get such quality in such a light and manageable unit.
This was further tested on its first hire. We would normally send out 2 men to collect an adult unit of this kind, as the weight and the awkwardness of the roll have always meant it’s just too much for 1 person to manage on their own. Unbelievably it went out in October for its first hire overnight and Michael was the only person available to collect. I thought I was going to be in the dog house for a month sending him to collect a wet adult castle on his own, but far from it! He came back smiling and raving about how easy the castle was to drop and roll and what a difference it made having such an easy unit.
We have today collected the latest part of our order and are absolutely thrilled with our new castles. More over, upon arrival at Airquee's warehouse in Bristol, all the paperwork was ready for us and our new castles were loaded and on the van within minutes. It’s been an absolute pleasure to do business with Airquee and we will be looking forward to adding many more Airquee units to our fleet in the future. Thanks for everything."
City of Boise Parks & Recreation, USA.
"The summer went great with the Airquee inflatable. After the staff got the set up routine down, it went really well. We had a definite increase in teen and overall visits to that pool this summer. Actually, our attendance was at a 10 year high!"
Northwest Triathlon organisers.
"All arrived and yesterday, I did a test inflate and it looks great. I really appreciate the whole quote to delivery process. I would be happy to recommend Airquee to anyone."